Frequently asked questions

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How do I open a Client Portal account?

Open Client Portal at the top of this website and choose Create account. Enter your full name, a working email, phone number and a password you will remember.

Plustax then checks the details and activates the login. You will not see the full dashboard until the office has switched the account on. If you wait more than one working day, call 0747 878 689 or write to info@plustaxassociates.com.

After activation you can sign in, follow your requests, upload tax and company documents, and receive files from the Plustax team without sending large attachments by ordinary email.

What are the usual TRA filing dates?

Most monthly TRA payments follow a fixed pattern in Tanzania. PAYE, Skills Development Levy (SDL) and withholding tax are generally due on the 7th of the following month. VAT is generally due on the 20th of the following month.

Provisional tax instalments are usually due at the end of March, June, September and December. A return of income for a calendar-year taxpayer is generally due by 30 June of the next year.

These dates can move when they fall on a weekend or public holiday, and your own year-end may be different. The Tax Calendar on this website computes the next dates from today. Confirm the exact due date with Plustax before you file, especially near year-end.

Where is the Plustax office?

The office is at PSSSF Commercial Complex, Sam Nujoma Road, Dar es Salaam (Kinondoni). You can also find us on the map in the Find us section on this website.

Postal details: P.O. Box 13462, Dar es Salaam. Post code 14110. TIN 116-787-504.

The main line is 0747 878 689 (call or WhatsApp). Other lines are 0791 666 934 and 0764 087 901. Email is info@plustaxassociates.com. If you are coming for documents or a meeting, send a message first so the right officer is available.

What are your office hours?

The office is open Monday to Friday, 08:00 to 17:00 East Africa Time. Saturday, Sunday and public holidays are closed unless Plustax has agreed a special appointment.

This website shows Open now or Closed now automatically from those hours. You can still send a Contact form, WhatsApp or email outside office hours. The team reads messages on the next working day and replies in the order they arrive.

For a deadline that falls the same day, use WhatsApp 0747 878 689 or call so the tax desk can see it quickly.

How do I send a message without opening email?

Use the Contact form on this website (Home, or the Contact page). Write your name, email, phone if you have one, and the message, then press Send. The office receives it at info@plustaxassociates.com. You do not need to open Outlook or Gmail.

You can also use WhatsApp 0747 878 689 for a short question, or the newsletter box in the footer if you only want updates.

Write enough detail (TIN, company name, and what you need) so the right department can reply. You should see a Thank you notice after the message is sent.

How do I report staff misconduct?

Use the yellow Report Staff Misconduct button on the public website. It opens an email to info@plustaxassociates.com with the subject already filled. Write what happened, the date, and the name of the officer if you know it, then send.

The report goes to Plustax management, not to the person you are reporting. Give facts we can check. You may also call 0747 878 689 and ask to speak to a manager if the matter is urgent.

Do not put client tax files or passwords in the report unless management asks for them.

What work does Plustax do?

Plustax Associates is a Dar es Salaam tax, audit and accounting firm. The usual work is TRA tax compliance and filing, tax advisory, return preparation, tax audit representation, bookkeeping and financial reporting, and financial audit.

Clients also use the firm for company and licensing support through the departments you see on the home page (Tax, Audit, Compliance, Business Development and others).

Website pages explain each service in general. A letter of engagement and the documents you give us decide the actual work and fees. For a quote, use Contact or call 0747 878 689.

What should I do if a TRA deadline is close?

Open the Tax Calendar on this website to see the next PAYE, SDL, withholding, VAT, instalment and return dates computed from today. In the Client Portal or staff account you also receive a notice when a deadline is within about two weeks.

Send the supporting documents early (payroll, sales, invoices, bank summaries) so Plustax can prepare the return. WhatsApp 0747 878 689 or use Contact if the due date is this week.

If a date has already passed, contact the office the same day. Penalties and interest depend on TRA rules for that tax. Do not guess a payment on your own if Plustax is already filing for you.

14 YEARS 2012–2026
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